Cut queues, calls, and rework at city hall — with local AI.
Service via WhatsApp, phone, and website for services like property tax, health, public works, and requests. Data stays within the city's infrastructure, in compliance with LGPD.
Your management, your data. 100% control, zero concessions.
Unlike other market solutions, with Virtual Agents the Public Management retains 100% of the possession, analysis and processing of collected data. The intelligence is ours, but the privacy is entirely yours.
100% local infrastructure
Dedicated servers installed within your city hall, with continuous remote maintenance and on-site technical visits at contract-defined frequency.
Multi-level access control panel
Macro and micro visibility of operations in real time. Each management level accesses exactly what it needs — from the cabinet to the agent.
From the first conversation to a live dashboard — in clear phases
You don't need to transform the entire city hall at once. We start small, prove results and expand at the pace of your management.
Diagnosis
We map channels, processes and services with the highest demand in your municipality.
1–2 weeksAI Training
Agents trained on your city hall's real data: services, rules and local language.
30 daysDeployment + testing
Server installed at city hall, integration with existing systems and assisted operation.
60 daysContinuous expansion
Rollout to other departments, executive dashboard and adjustments based on real data.
OngoingWhat changes in the day-to-day of city hall
Five concrete shifts local AI delivers in operations and governance.
Citizen calls and waits on hold for minutes.
AI answers immediately, 24 hours a day.
Staff repeats the same answers all day long.
Staff receives only filtered, complex cases.
Service data scattered across spreadsheets and channels.
A single dashboard consolidates indicators in real time.
Citizens repeat information at every new contact.
History follows the citizen across channels.
Decisions based on perception and delayed reports.
Decisions based on live data and trend signals.
Start at the size that fits your administration
You don't have to transform everything at once. Four formats designed for different moments of your digital journey — all with local infrastructure and data under your control.
Single-department pilot
Start small, prove results in one anchor department.
Best for: cities that want to test before scaling.
- Agent trained for one department (Tax, Health or General Service)
- 60 days of assisted operation with weekly indicators
- Volume, resolution and satisfaction reports
- Structured expansion plan at the end of the pilot
Full municipal project
Multi-department rollout with dedicated local infrastructure.
Best for: administrations committed to end-to-end modernization.
- Dedicated server installed in the city's infrastructure
- Integration with existing administrative systems
- Multiple departments trained in coordinated phases
- Executive dashboard + local staff training
Monthly license with support
Continuous operation with updates and human support.
Best for: administrations that prefer predictable cost and lean operations.
- Platform access with predictable monthly license
- Continuous updates to local AI models
- Human technical support during business hours
- On-site technical visits at agreed cadence
Intermunicipal consortium
Multiple cities sharing infrastructure and costs.
Best for: small and medium cities grouped regionally.
- Shared infrastructure with per-city data isolation
- Cost split proportionally among member cities
- Tailored service per administration, same ecosystem
- Regional consolidated view for indicator governance
Not sure where to start? Our team helps you diagnose the right format for your size and moment.
Help me find the right formatCutting-edge global AI with local processing and full privacy.
Let’s talk about your city’s digital future
Fill in the form and our team will reach out to understand your needs and present the right solution.
- Reply within 24 business hours
- Personalized demo, no strings attached
- Public-sector + AI specialists